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    Terms & Conditions

    The following terms and conditions apply to all users of the Blue Bungalow website:

    Conditions of Use

    In order to make purchases on Blue Bungalow you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and declare are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

    Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

    To register an Account, you must give us accurate and current personal information including your name and a valid email address. You must also be at least 18 years old, and have the capacity to enter into a legally binding agreement with us.
     
    You are solely responsible for the activity that occurs on your Account (including Orders placed using your Account), and you must keep your Account password secure. We are not responsible for any unauthorised activity on your Account if you fail to keep your Account login information secure. We may refer fraudulent or abusive or illegal activity to the relevant authorities. You must not use another person’s Account without our, and/or the other person’s, express permission. If you suspect or become aware of any unauthorised use of your Account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your Account (including by changing your password).
     
    We do not warrant that the Site will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Site.

    Intellectual Property

    The Blue Bungalow Site and the content on the Site are subject to copyright, trademarks and other intellectual property rights. These rights are owned by or licensed to Blue Bungalow. You must not reproduce, transmit, communicate, adapt, distribute, sell, modify or publish or otherwise use any of the content on the Site, including images, graphics, audio, and video excerpts, except as permitted by statute or with our prior written consent.

    Any reproduction or redistribution of the above listed content is prohibited and may result in penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

    Credit Notes, Gift Cards & Coupon Codes

    Credit Notes/Gift Cards:

    1. A gift card is a unique code or voucher issued to a specific individual for a specified value and can be used to purchase products either in-store or online unless otherwise stated.

    2. If a customer requires a credit note as part of a transaction or exchange, it will be provided in the form of a new gift card.

    3. Gift cards cannot be used to purchase Sale items or Gift Cards and cannot be redeemed for cash or used in conjunction with other offers.

    4. A gift card is valid for use within a period of 12 months from the date of issue and cannot be used after this time regardless of any remaining credit.

    5. If an order is placed for a total value less than that of the Gift Card, the remaining credit may be kept for use in another order but cannot be refunded as cash. If an order is placed with a total value greater than that of the available credit of the Gift Card, other payment methods (excluding ZipPay) may be used for the remaining balance of the order.

    6. All gift cards are generated and recorded digitally and then emailed to the recipient, however a physical copy may be requested when purchased in-store. Blue Bungalow is not responsible for any loss or damage that occurs to a gift card after purchase and it is the responsibility of the purchaser to ensure that correct details are provided for the distribution of the digital gift card.

    7. If a product that was purchased with a gift card is returned and a credit note or refund is needed, the value of the refund will be re-instated to the gift card and the expiry date will be extended if necessary.

    8. Gift cards cannot be purchased with the payment method ZipPay and ZipPay cannot be used as a payment method in conjunction with any gift card.

    Coupon Codes:

    1. A coupon code is a specific code that may be issued to an individual or group for promotional purposes. Each coupon code will serve its own function based on the promotional offer and information contained there-in.

    2. Each coupon code has its own period of validity, please check the details and disclaimer information of the relevant marketing materials or correspondence for more information.

    3. Coupon codes cannot be redeemed for cash and may only be redeemed in the manner/for the value specified in any relevant marketing material. Coupon codes cannot be used to purchase Sale items or Gift Cards unless otherwise stated and cannot be used in conjunction with any other offer.

    4. Coupon codes are applied to orders as a whole. Accordingly, in circumstances where multiple products are purchased using a voucher, and one or more products are returned, the discount is applied on a pro rata basis to each product for the purpose of establishing refund values.

    Returns Policy

    ALL ITEMS BEING RETURNED OR EXCHANGED MUST REMAIN IN ORIGINAL CONDITION AND HAVE NOT BEEN USED, WORN, ALTERED OR WASHED. PRODUCTS MUST RETAIN ORIGINAL TAGS AND PACKAGING, FOR HEALTH AND SAFETY REASONS THERE ARE NO RETURNS FOR SALE ITEMS, EARRINGS OR SWIMWEAR THAT IS MISSING ITS HYGEINE TAGS.

    You can easily return any item (excluding items mentioned above) to Blue Bungalow either in-store or via post within 30 days for a refund, credit note or exchange. The cost of return postage is the responsibility of the customer unless the items are declared faulty. We do not accept returns after 30 days unless the items are faulty, do not match their description or do not perform their intended function.

    We recommend trying on swimwear over underwear for hygeine purposes and may refuse returns where the protection appears to have been compromised. If items have been washed incorrectly, they cannot be deemed faulty and will be rejected.

    If you are choosing to exchange an item for a different size, style or colour then the return postage is your responsibility. However we will cover postage costs for the replacement items for your exchange. We recommend sending your returns via registered post as we cannot be held responsible for loss or damage during transit.

    Refunds are issued using the original method of payment for the cost of the items and will not include freight costs. Any returns that fail to meet the appropriate criteria for refund or exchange will not be accepted and may be returned to the customer. Returns may take up to seven business days to process.
     



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